Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox will not close

  • 1 cavab
  • 1 has this problem
  • 11 views
  • Last reply by cor-el

more options

When I try to open Firefox after I turn on my pc, I get a message saying "Firefox is already open but not responding" and then it tell me in oder to open it I must close it or restart my computer. This happened after it crashed while I was in process of closing my computer down last night. I have completely shut my computer down and even unplugged it and am still getting the same message. Please help. I just want to close it now and see if it will restart.

When I try to open Firefox after I turn on my pc, I get a message saying "Firefox is already open but not responding" and then it tell me in oder to open it I must close it or restart my computer. This happened after it crashed while I was in process of closing my computer down last night. I have completely shut my computer down and even unplugged it and am still getting the same message. Please help. I just want to close it now and see if it will restart.

All Replies (1)

more options