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When I try to sign in to my Yahoo email using Firefox on my Mac 10.0, I receive an "Invalid ID and Password" message that makes me sign in with a new password, and then I have to go through this again next time. Help

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  • 2 have this problem
  • 9 views
  • Last reply by cor-el

gakat
gakat
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I have already cleared the cookies and the cache. The problem does not seem to be with Yahoo, but with Firefox. No other browser causes me this problem.

I have already cleared the cookies and the cache. The problem does not seem to be with Yahoo, but with Firefox. No other browser causes me this problem.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"