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Firefox keeps crashing and I am on a MAC. I go to about:crashes and there are NO reports there. This update is a piece of crap. I have always liked Firefox, but I am seconds away from getting it off my computer forever! FIX it or at least do not send

AnonymousUser
AnonymousUser
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No matter what page I try to go to the FIREFOX crashes. I go to about crashes it tells me there are no reports. I am on a MAC. The previous version of Firefox worked great ...this update is CRAP! How can you possibly put out a software update that is this bad? Are your programmers trying to put you out of business? This is the worse update that I have ever tried to work with since using a computer.... FIX this pathetic piece of software you call an update....... You help pages are worthless...they just send you in circles and never answer the question. I am on a MAC....I don't need to watch a vide on a PC! FIX your update!!!!!!!!

Crash ID(s)

It never gives me one!

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

No matter what page I try to go to the FIREFOX crashes. I go to about crashes it tells me there are no reports. I am on a MAC. The previous version of Firefox worked great ...this update is CRAP! How can you possibly put out a software update that is this bad? Are your programmers trying to put you out of business? This is the worse update that I have ever tried to work with since using a computer.... FIX this pathetic piece of software you call an update....... You help pages are worthless...they just send you in circles and never answer the question. I am on a MAC....I don't need to watch a vide on a PC! FIX your update!!!!!!!! == Crash ID(s) == It never gives me one! == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
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about:crashes only lists crashes that you have reported using the Mozilla Crash Reporter which comes up after a crash. Because there are so many possible reasons for a crash, getting the crash ID really helps volunteers find the cause quicker.

That doesn't mean we can't help without a crash id. :-) No crashes here, but I'm also on Snow Leopard and using Firefox 3.6.6.

Are you using Firefox 3.6.6? The most common cause of crashes on Mac is the Flash plugin. Are you using the latest version of Flash? You can check at http://www.mozilla.com/en-US/plugincheck/

Do you remember any specific circumstances about when the crash occurred? What sites you were on?