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Firefox will no longer open on my PC even in Troubleshooting/Restore/Refresh

Jeannie

After most recent Windows 11 and Firefox updates, Firefox will not open on my PC. I thought I had managed to Refresh it today Troubleshooting Mode - got a "Success" message - but that message was overlaid with a box that wanted me to agree to terms and conditions, etc. and when I clicked the Continue button, nothing happened. So I had to close what little of Firefox was on my screen; got the Not Responding message, then the Close or Wait message (waiting is useless), so I hit Close and the error was again reported to Windows (big whoop). Should I uninstall Firefox and start over???? I have no clue how to save all my bookmarks and associated passwords.

After most recent Windows 11 and Firefox updates, Firefox will not open on my PC. I thought I had managed to Refresh it today Troubleshooting Mode - got a "Success" message - but that message was overlaid with a box that wanted me to agree to terms and conditions, etc. and when I clicked the Continue button, nothing happened. So I had to close what little of Firefox was on my screen; got the Not Responding message, then the Close or Wait message (waiting is useless), so I hit Close and the error was again reported to Windows (big whoop). Should I uninstall Firefox and start over???? I have no clue how to save all my bookmarks and associated passwords.

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