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cancel account and auto payments

electronicctr

I wish to cancel my account and auto payments of $9.99 per month. Please respond as to how to achieve this. Thanks

Bill
I wish to cancel my account and auto payments of $9.99 per month. Please respond as to how to achieve this. Thanks Bill
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Seçilmiş Həll

In that case, please submit a new support ticket via the link below. Canceling a subscription requires you to disclose personal information such as an email address that we can not do on a public forum.

All Replies (3)

Hi there,

Are you talking about canceling subscription for one of our premium products such as Mozilla VPN?

Seçilmiş Həll

In that case, please submit a new support ticket via the link below. Canceling a subscription requires you to disclose personal information such as an email address that we can not do on a public forum.