Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Subfolders not opening

  • 4 cavab
  • 0 have this problem
  • 5 views
  • Last reply by cor-el

more options

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 11 can you steer me in the right direction. Thanks My email is artsiii@aol.com

using Win 11, Firefox browser, Google search. subfolders are listed but will not open. Using Bing they do open but I prefer Google. If this is a Google problem or a Win 11 can you steer me in the right direction. Thanks My email is artsiii@aol.com

All Replies (4)

more options

I wish this forum had animated gifs... Can you please show what you're talking and give steps to replicate.

more options

It was this. I am using Win 11 on my pc. I have Firefox browser on and when I do a search with the Google search engine the answer to my search will have an answer and also some subfolders listed with that answer. I am not able to open those subfolders. Using another search engine instead of google, such as Bing the subfolders will open. I'm asking if anyone knows how to correct this problem. Is the problem with Firefox or Google.

more options

Show the issue. I don't recall seeing folders in Google search results.

more options

Can you post a screenshot of what you get with Bing as this sound like a Bing feature?