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I have multiple email Correspondents that display the same content. The content of the email does was not sent by any of the correspondents.

  • 4 cavab
  • 3 have this problem
  • 16 views
  • Last reply by christ1

toden
toden
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How do I get the correct content to display when I click,or double click, on the Correspondent? I've shut Thunderbird down, restarted in Troubleshooting Mode and looked around, I right clicked and pressed Compact. I don't see any "Repair" option.

How do I get the correct content to display when I click,or double click, on the Correspondent? I've shut Thunderbird down, restarted in Troubleshooting Mode and looked around, I right clicked and pressed Compact. I don't see any "Repair" option.

All Replies (4)

toden
toden Question owner
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Sorry, the second sentence should state, "The content of the email was not sent by any of the correspondents.

christ1
christ1
  • Top 25 Contributor
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Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

barbturnbull60
barbturnbull60
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I have this problem too. Under Correspondents, every single one is listed as coming from exactly the same person, even though they are not. I've tried the repair fix above but it's made no difference. It started on 20th February and every email in this one particular folder is affected since that date. All other folders are fine.

christ1
christ1
  • Top 25 Contributor
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barbturnbull60,

please start a new topic for your problem. https://support.mozilla.org/questions/new