Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox account will not disconnect from public computer

  • 4 cavab
  • 0 have this problem
  • 8 views
  • Last reply by cor-el

more options

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browser on this public computer.

Nothing I have tried to remove it from this public computer has worked.

I have tried the following:

  • logged off of my Firefox profile from this public computer
  • unsync from this computer, sync is now off and disabled.
  • Clear ALL history, including cookies, cache, active logins, search....
  • Restarted this public computer several times, including a complete shut down.

And none of it has worked. Currently, when anyone opens Firefox on this public computer, all of my saved tabs will open, even though I'm logged off and unsynced. Also, if anyone goes to Firefox settings on this computer, they will be able to see ALL of my saved passwords on my Firefox account, also, even though I'm logged off and unsynced.

Please help. I need to remove my Firefox account from this public computer without deleting it off my personal laptop.

Thank you.

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browser on this public computer. Nothing I have tried to remove it from this public computer has worked. I have tried the following: * logged off of my Firefox profile from this public computer * unsync from this computer, sync is now off and disabled. * Clear ALL history, including cookies, cache, active logins, search.... * Restarted this public computer several times, including a complete shut down. And none of it has worked. Currently, when anyone opens Firefox on this public computer, all of my saved tabs will open, even though I'm logged off and unsynced. Also, if anyone goes to Firefox settings on this computer, they will be able to see ALL of my saved passwords on my Firefox account, also, even though I'm logged off and unsynced. Please help. I need to remove my Firefox account from this public computer without deleting it off my personal laptop. Thank you.

All Replies (4)

more options

Then that is something you need to ask the staff there to find out what's happening. If you syncing that computer public will sync to your laptop if you don't want sync disable sync before using the public computer.

more options

You should never connect to the Firefox Sync account on a device that isn't your own. You can remove all stored logins via the about:logins page.

more options

cor-el said

You should never connect to the Firefox Sync account on a device that isn't your own. You can remove all stored logins via the about:logins page.

Thank you, I saw the "remove all logins" option. But does that remove all of my logins on my personal laptop as well, or only on this public computer?

Also, what about the bookmarks and all of the tabs I have open? Those are still showing up on the Firefox browser when I'm logged off.

Modified by cl400

more options

If you aren't connected to Sync on that public device and also have disconnected that device via the Firefox Account Settings page then this should only remove the logins on that device. You can backup logins.json and key4.db on your own computer just to be sure and have a backup for future issues.

See also: