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Get Messages not populating junk folder

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  • 2 views
  • Last reply by Matt

OzSteveC
OzSteveC
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Hi all,

A number of emails from legitimate forums are going to my junk folder. They do not appear in my junk folder until I actually access that folder. The account is an IMAP.

Emails come normally to my main inbox.

How do I correct this? I constantly have to open my junk folder to see if there are any legitimate emails.

Regards,

Steve

Hi all, A number of emails from legitimate forums are going to my junk folder. They do not appear in my junk folder until I actually access that folder. The account is an IMAP. Emails come normally to my main inbox. How do I correct this? I constantly have to open my junk folder to see if there are any legitimate emails. Regards, Steve

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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right click the folder, select properties and then select "when getting messages for this account always include this folder".