Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cut and paste

  • 2 cavab
  • 1 has this problem
  • 41 views
  • Last reply by Eric

more options

Just in past couple days I can no longer cut and paste text. My guess is that this is because of an Office update yesterday. When I try to cut, a small window pops up that is meaningless. It asks for "key" and then won't let me specify a number. When I try to paste, same sort of issue . . . up pops the box and asks for the key.

Any ideas on how to solve this?

Eric Johnson

Just in past couple days I can no longer cut and paste text. My guess is that this is because of an Office update yesterday. When I try to cut, a small window pops up that is meaningless. It asks for "key" and then won't let me specify a number. When I try to paste, same sort of issue . . . up pops the box and asks for the key. Any ideas on how to solve this? Eric Johnson

Chosen solution

Hi Eric, could you describe this in a little more detail. Is this when you are using office.com in Firefox, for example, editing a Word document, and you use Ctrl+X or Ctrl+V? Are other sites affected?

Read this answer in context 👍 0

All Replies (2)

more options

Seçilmiş Həll

Hi Eric, could you describe this in a little more detail. Is this when you are using office.com in Firefox, for example, editing a Word document, and you use Ctrl+X or Ctrl+V? Are other sites affected?

more options

You're magic. I tried to cut and paste several time this morning in both Word and Firefox. Same result. A small tool pops up and asks me for a number key for the area to be clipped and then nothing good happens. Can't enter a number and I can't get the clip to show when I then try to paste it.

So I asked. You replied. And now I can't duplicate the problem in either Firefox or Word to show you. Presto and Abracadabra!!

Thanks.

Eric Johnson