Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Global Search in Thunderbird not work

  • 4 cavab
  • 1 has this problem
  • 1 view
  • Last reply by sfhowes

more options

Global search in Thunderbird does not work. I am trying to find a letter containing the text I am looking for ... The result is zero. In the browser on the mail site, the search works and finds what Mozilla Thunderbird cannot find. I did the rebuilding of the Global Database as here: (https://support.mozilla.org/ru/kb/perestroenie-global ..). Restoring folders did as here: (https://kompsekret.ru/q/thunderbird-quick-filter-sudd ..) In the work manager writes: indexed ..... What could be the problem?

Global search in Thunderbird does not work. I am trying to find a letter containing the text I am looking for ... The result is zero. In the browser on the mail site, the search works and finds what Mozilla Thunderbird cannot find. I did the rebuilding of the Global Database as here: (https://support.mozilla.org/ru/kb/perestroenie-global ..). Restoring folders did as here: (https://kompsekret.ru/q/thunderbird-quick-filter-sudd ..) In the work manager writes: indexed ..... What could be the problem?

Chosen solution

Is the message in a folder that doesn't have Global Search enabled? Right-click the folder, Properties.

Does the message appear with Classic Search, Ctrl+Shift+F?

Read this answer in context 👍 0

All Replies (4)

more options

Seçilmiş Həll

Is the message in a folder that doesn't have Global Search enabled? Right-click the folder, Properties.

Does the message appear with Classic Search, Ctrl+Shift+F?

more options

sfhowes сказал(а)

Is the message in a folder that doesn't have Global Search enabled? Right-click the folder, Properties.

Global Search is enabled in this folder !

Does the message appear with Classic Search, Ctrl+Shift+F?

"Classic Search (Ctrl+Shift+F)" does not know how to search in the text of the letter. At least I have not found such a line in the drop-down list ...

Modified by timbox_1

more options

Maybe the global search does not work because I have not checked this checkbox in the account properties: Synchronization and storage -> Synchronize messages -> Store messages on this computer ... ?

more options

Yes, Body doesn't appear in Classic Search unless messages are stored on the computer, or 'Run search on server' is selected. I think Global Search on message text also requires local storage.