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prefs1.js file Keeps filling up drive

  • 2 cavab
  • 1 has this problem
  • 4 views
  • Last reply by FredMcD

richard.detrafford
richard.detrafford
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Hello

On number of our computers user-->username-->AppData-->Roaming-->Mozilla-->Firefox-->Profiles--> Random letters and Numbers.default a File prefs1 keeps getting so large it fills up the drives>

Any thoughts on how to stop this

Hello On number of our computers user-->username-->AppData-->Roaming-->Mozilla-->Firefox-->Profiles--> Random letters and Numbers.default a File prefs1 keeps getting so large it fills up the drives> Any thoughts on how to stop this

All Replies (2)

FredMcD
FredMcD
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You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

FredMcD
FredMcD
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About how long before you notice the problem?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?