Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message Pane Stuck

  • 1 cavab
  • 1 has this problem
  • 12 views
  • Last reply by Toad-Hall

more options

I am using Windows 10. Until recently I used to be able to adjust the size of the message (preview) pane by grabbing the top line and moving it up or down the screen. From yesterday the message pane has taken up a permanent high position on the page so I can only see my first 10 or so emails in the Inbox. I can switch off the pane altogether through View. But I really liked it before when I could have a smaller pane. When I hover over the top line it shows an up and down arrow as before, but it won't move!!

I am using Windows 10. Until recently I used to be able to adjust the size of the message (preview) pane by grabbing the top line and moving it up or down the screen. From yesterday the message pane has taken up a permanent high position on the page so I can only see my first 10 or so emails in the Inbox. I can switch off the pane altogether through View. But I really liked it before when I could have a smaller pane. When I hover over the top line it shows an up and down arrow as before, but it won't move!!

All Replies (1)

more options

Try this: Start Thunderbird in 'Safe Mode' Try moving the Message Pane to a better location. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Does it move ok in tb 'Safe Mode' ?

REstart Thunderbird and retest moving Message Pane.

Report back on results.