Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.
Archived

when I open Tbird on my macbook, it gives me an opening screen to pick an email and locks up

Thunderbird Digər
dk2943 replied 9 years ago
dk2943
dk2943

I just got a new MacBook Pro. I immediately downloaded Thunderbird, I made sure it was the latest version. when I open Thunderbird, I get the screen to choose my email. There are 3 choices: New email, old email and skip. None of them work. There is also no red "close" button available, nor is there help. Nothing else on the screen works. I have deleted and downloaded agains with the same results. Help

I just got a new MacBook Pro. I immediately downloaded Thunderbird, I made sure it was the latest version. when I open Thunderbird, I get the screen to choose my email. There are 3 choices: New email, old email and skip. None of them work. There is also no red "close" button available, nor is there help. Nothing else on the screen works. I have deleted and downloaded agains with the same results. Help

All Replies (4)

Matt
Matt
  • Ən çox kömək edən 25 nəfər

try holding shift when you start Thunderbird.

dk2943
dk2943 Question owner

Unhappily, this did not have any effect.

Matt
Matt
  • Ən çox kömək edən 25 nəfər

did you receive a prompt to continue in safe mode?

dk2943
dk2943 Question owner

I opened it in safe mode. No difference