
Firefox Keeps Crashing, even in safe mode
Here are my logs
bp-698d28bf-06a4-4b95-98e8-2c1362160827
26/08/2016 11:50 PM
bp-e25d0873-6a67-4a0e-85a6-4166d2160827
26/08/2016 11:32 PM
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26/08/2016 11:08 PM
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26/08/2016 6:28 PM
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25/08/2016 9:06 PM
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25/08/2016 7:09 PM
bp-31925ded-877c-4b18-bc73-06fa52160825
24/08/2016 8:33 PM
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20/08/2016 9:03 AM
bp-b5200247-acb2-4a69-9bc9-b5d752160819
18/08/2016 10:50 PM
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16/08/2016 9:04 PM
bp-e25182bd-7e53-463a-b26c-936df2160816
15/08/2016 10:28 PM
bp-033fbf2a-a9c4-4f68-982b-4351e2160815
14/08/2016 10:30 PM
bp-51b3fec5-8fc0-40da-b839-91a4b2160814
14/08/2016 1:02 AM
bp-98839735-6585-4896-8773-44c2a2160813
13/08/2016 1:13 PM
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10/08/2016 11:18 PM
bp-8112d193-2750-456c-83cb-6970b2160809
08/08/2016 10:53 PM
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04/08/2016 9:59 PM
bp-d6d0e3d8-d0dc-4dad-9e08-61d872160804
03/08/2016 9:06 PM
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01/08/2016 2:15 AM
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01/08/2016 1:32 AM
bp-74802320-5dac-4e41-9a3f-6868a2160731
31/07/2016 6:10 PM
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31/07/2016 11:17 AM
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31/07/2016 10:37 AM
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31/07/2016 10:36 AM
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31/07/2016 10:34 AM
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31/07/2016 10:34 AM
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31/07/2016 10:34 AM
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31/07/2016 10:34 AM
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31/07/2016 10:34 AM
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29/07/2016 3:14 PM
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29/07/2016 10:48 AM
bp-952d18d5-c9fb-482f-b990-b931d2160726
25/07/2016 10:05 PM
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25/07/2016 9:43 PM
bp-8637e2f1-8b23-430c-a66a-8c9bb2160725
24/07/2016 8:13 PM
bp-83e8345a-8c81-41bf-8b19-4ade12160724
24/07/2016 6:38 PM
bp-2fa40214-1e5c-4ca7-8597-ecfb52160724
24/07/2016 11:05 AM
bp-c38cad03-ced4-45ae-8302-0896e2160717
16/07/2016 10:50 PM
bp-45d2b31b-c459-4ea3-993c-3feaf2160713
13/07/2016 7:59 PM
bp-69a73fa3-dcf3-4bba-80c9-640122160713
12/07/2016 11:53 PM
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10/07/2016 6:38 PM
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09/07/2016 1:06 AM
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09/07/2016 12:05 AM
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05/07/2016 10:58 PM
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05/07/2016 3:39 PM
bp-370bb189-9ce0-4002-856e-f78102160705
05/07/2016 12:56 AM
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03/07/2016 11:03 PM
bp-60d4245f-d440-4f83-8d8e-04cd42160704
03/07/2016 9:56 PM
bp-be66b679-e7a4-4d15-adfd-cf8e52160703
03/07/2016 5:21 PM
bp-b19324f8-20b2-4550-a379-c657c2160703
02/07/2016 10:10 PM
bp-99d3df29-a759-4f1d-a6eb-45dc02160702
02/07/2016 2:48 PM
bp-0efa5c9a-4f37-4ae3-9cbd-e364a2160702
02/07/2016 12:02 PM
bp-79135fb3-80cd-4cfb-8aa3-d48872160621
20/06/2016 11:02 PM
bp-6c19e4b5-d055-489e-8773-519692160620
19/06/2016 11:06 PM
bp-d8771170-7e8f-4489-9316-276942160619
19/06/2016 5:10 PM
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18/06/2016 11:53 PM
bp-100f1eb1-91d0-44a4-8b69-47afd2160613
13/06/2016 7:36 PM
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08/06/2016 11:52 PM
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05/06/2016 12:42 PM
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30/05/2016 12:59 AM
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26/05/2016 9:19 PM
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26/05/2016 8:08 PM
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26/05/2016 7:59 PM
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20/05/2016 10:05 PM
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15/05/2016 6:48 PM
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15/05/2016 1:22 PM
bp-ceaa1835-d0a2-4fe2-9015-691c82160515
15/05/2016 11:44 AM
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15/05/2016 12:07 AM
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14/05/2016 11:20 PM
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14/05/2016 12:57 PM
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08/05/2016 9:10 PM
bp-f14ab30d-df3a-4fbe-8f13-e28392160501
01/05/2016 3:59 PM
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01/05/2016 3:59 PM
bp-93d788fe-a50e-4726-a0d4-6b1df2160501
01/05/2016 3:59 PM
bp-23dec7e4-0248-433e-922e-e664e2160501
01/05/2016 3:21 PM
c06eeaae-9dbb-45ca-8650-f845b68a8d5d
28/04/2016 1:51 PM
bp-c9ca2a89-5d94-4eba-96f9-5337f2160414
14/04/2016 4:08 PM
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30/03/2016 12:02 AM
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27/03/2016 7:37 PM
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13/03/2016 10:47 PM
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09/03/2016 12:01 AM
bp-0567c42b-bf14-4d9d-8a1c-909a82160305
04/03/2016 7:56 PM
bp-6498ab24-c3dd-461e-9062-60e3f2160305
04/03/2016 7:04 PM
bp-f91ae7fd-3c00-4e20-8603-8c50d2160305
04/03/2016 7:03 PM
bp-cc77150e-0c22-4011-baf6-d457f2160305
04/03/2016 7:02 PM
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29/02/2016 11:12 PM
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29/02/2016 8:46 PM
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24/02/2016 10:57 PM
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31/01/2016 4:58 PM
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17/01/2016 7:30 PM
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07/01/2016 12:56 AM










































































All Replies (10)
hi, those crashes apear to be happening in the javascript engine persistently - are you overclocking your device? if so please try removing any tools around that for a while and see if the crashes continue. you could also try removing displayfusion for a while since it is hooking into the firefox process and might have a negative impact there...
philipp said
hi, those crashes apear to be happening in the javascript engine persistently - are you overclocking your device? if so please try removing any tools around that for a while and see if the crashes continue. you could also try removing displayfusion for a while since it is hooking into the firefox process and might have a negative impact there...
I don't overclock. Disabling display fusion surprisingly hasn't caused any issues so far. I'll get back to you in a day or two(Sometiems this stops happening for quite some time) if it doesnt crash for a day or two straight I will assume display fusion is causing the issue. Thank you so much! I'll mark this resolved in a day or two if theres no issues
EDIT: Still crashes
Modified
your firefox version is 47.0.1 try updating it to 48.0.0 and also remove any coming program related to the javascript or disabling the javascript
try this url for more support https://www.webex.co.in/no-javascript/nojavascript-firefox.html
rahulparakh678 said
your firefox version is 47.0.1 try updating it to 48.0.0 and also remove any coming program related to the javascript or disabling the javascript try this url for more support https://www.webex.co.in/no-javascript/nojavascript-firefox.html
I sort of can't live without javascript....so is there anything else I can do? I don't know what incoming programs I have that are related to javascript
The JIT compiler helps speed JavaScript processing on script-heavy sites like Gmail and other web applications. You can still use JavaScript in interpreted mode even if you disable JIT. In fact, Firefox's Safe Mode does that automatically, so you could try that as a test.
In Safe Mode, Firefox also temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.
If Firefox is not running: Hold down the Shift key when starting Firefox.
If Firefox is running: You can restart Firefox in Safe Mode using either:
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
and OK the restart.
Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).
Any improvement?
If the crash is extremely intermittent, you may find the advertising burdensome in Safe Mode...
jscher2000 said
The JIT compiler helps speed JavaScript processing on script-heavy sites like Gmail and other web applications. You can still use JavaScript in interpreted mode even if you disable JIT. In fact, Firefox's Safe Mode does that automatically, so you could try that as a test. In Safe Mode, Firefox also temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem. If Firefox is not running: Hold down the Shift key when starting Firefox. If Firefox is running: You can restart Firefox in Safe Mode using either:and OK the restart. Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh). Any improvement? If the crash is extremely intermittent, you may find the advertising burdensome in Safe Mode...
- "3-bar" menu button > "?" button > Restart with Add-ons Disabled
- Help menu > Restart with Add-ons Disabled
Safe Mode was the first thing I tried. It still crashed. It's in the title.
jimbo_extreme said
Safe Mode was the first thing I tried. It still crashed. It's in the title.
The first 8 reports are JIT crashes, so presumably those are not from Firefox's Safe Mode. The next three occurred 3.5 hours (8/18), 2.25 hours (8/16), and 8 minutes (8/15) into your session and do not appear to be JIT crashes. The following two are JIT crashes.
There's no obvious pattern in these three non-JIT crashes to me, and none appears to have been in Firefox's Safe Mode, since they all list your extensions. (That said, I doubt uBlock Origin and Reddit Enhancement Suite are causing these crashes.)
Can you point to specific Safe Mode crash reports or try again and see whether you get any new reports?
I think the reason philipp asked about overclocking was the module "GvKm.dll" which shows up in the crash reports, associated with GIGABYTE OC_GURU, which you might find here:
C:\Program Files\gigabyte\gigabyte oc_guru\gvkm.dll
I note this one is a near enough startup crash and is in safe mode
- bp-6d94be57-3919-4f39-9d6b-db6f12160731
Firefox 47.0 Crash Report [@ Abort | Already started??? | mozalloc_abort | NS_DebugBreak | gfxPlatform::Init ]
But most I looked at were not in safemode.
jscher2000 said
jimbo_extreme saidSafe Mode was the first thing I tried. It still crashed. It's in the title.The first 8 reports are JIT crashes, so presumably those are not from Firefox's Safe Mode. The next three occurred 3.5 hours (8/18), 2.25 hours (8/16), and 8 minutes (8/15) into your session and do not appear to be JIT crashes. The following two are JIT crashes.
There's no obvious pattern in these three non-JIT crashes to me, and none appears to have been in Firefox's Safe Mode, since they all list your extensions. (That said, I doubt uBlock Origin and Reddit Enhancement Suite are causing these crashes.)
Can you point to specific Safe Mode crash reports or try again and see whether you get any new reports?
I think the reason philipp asked about overclocking was the module "GvKm.dll" which shows up in the crash reports, associated with GIGABYTE OC_GURU, which you might find here:
C:\Program Files\gigabyte\gigabyte oc_guru\gvkm.dll
John99 posted one that wa safe mode. (THANK YOU!). Is there anything either of you can help me with to fix this. I really don't understand what's wrong.
Do I do something with that gigabyte thingy?
jimbo_extreme said
Do I do something with that gigabyte thingy?
If you can disable it, disable it. I don't use Nvidia graphics, so I can't really guide you in detail. Sometimes graphics software shows up in the All Programs menu, sometimes in the Windows Control Panel, sometimes in the Display settings behind an "Advanced" button. ???