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Cannot send email. If I copy email into btinternet mail I can send it

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Thunderbird works OK for receiving emails but will not send them. I use BT internet, and its not their problem. If I go to their site and copy the email into their programme it sends straight away.

What can I do apart from changing my email program

Thunderbird works OK for receiving emails but will not send them. I use BT internet, and its not their problem. If I go to their site and copy the email into their programme it sends straight away. What can I do apart from changing my email program

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When you try to send mail via Thunderbird, do you get an error message?