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How to restore email from a backup? (my passport)

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  • 1 has this problem
  • 5 views
  • Last reply by Matt

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My hard drive was failing so I took it in to be replaced. They did not manage to clone it and so I am starting anew with email except that I do use My Passport as a back up. How do I load all the content back onto Thunderbird from the backup drive. I can see it there...

My hard drive was failing so I took it in to be replaced. They did not manage to clone it and so I am starting anew with email except that I do use My Passport as a back up. How do I load all the content back onto Thunderbird from the backup drive. I can see it there...

All Replies (3)

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If my googling skills are working, my passport is a western digital external drive. So I must ask how does your information get onto it, as whatever makes the backups usually does the restore.

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I believe I set it up to automatically back up anything new/changed. My Passport website suggests that there should be tabs with an option to Restore when I open the external drive but there are no such tabs, just a lot of files.

I did find the files with all my Mail info - emails, possibly contacts, etc.

But I'm wondering now if I have to get my computer to recognize the "My Passport" in order for it to allow any restoration? But is there anyway from Thunderbird mail to reach out to the external drive and move that information (emails etc) over?

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No there is no facility within Thunderbird. It will either have to be done completely manually, or using the restore options that come with installing the "my Passport" device and it's attendant software.