Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox crash plugin container nothing fixes it.

  • 2 cavab
  • 6 have this problem
  • 6 views
  • Last reply by cor-el

more options

Tried everything including reset and disable plugins here are the crash reports, not including from today, hope you can help.

Thanks

Submitted Crash Reports Report ID Date Submitted bp-428ec7b4-3f4b-4dfd-8eb6-1ff6f2141009 10/8/2014 7:14 PM 5d340910-e6c1-4957-8d0b-084811e5c9b9 10/5/2014 10:39 PM bp-44366014-5468-4024-a0e7-a466c2140926 9/25/2014 6:26 PM c31f9135-7e5f-4f56-9a44-0df830b02c4d 9/23/2014 6:10 PM bp-81f8dd5e-f207-4d8a-8349-c17d52140921 9/20/2014 10:21 PM bp-4f4c0796-4db0-4f0c-85a1-775412140921 9/20/2014 9:07 PM bp-3da0e207-0aed-4068-8888-3d1dd2140921 9/20/2014 8:35 PM bp-48ade4c2-f40e-4e81-a959-a7c792140921 9/20/2014 8:35 PM 3f9c71b8-730e-4fae-9b96-94d16956f982 9/17/2014 11:09 PM bp-77c732ca-8871-4e5e-a9e2-60ee52140829 8/28/2014 11:21 PM 10fa528e-a7c6-4956-93d1-e34aed89a634 8/4/2014 12:37 PM bp-e4848478-572d-418d-86e0-344db2140804 8/3/2014 10:14 PM af4573cd-6a4e-4c3e-bf88-2e75b44d4b00 8/3/2014 1:05 AM bp-a4aa38bd-d54f-4c8d-8d98-3eab52140619 6/18/2014 6:00 PM bp-7ee4f5b1-e70b-4c2f-a8ca-f3cea2140530 5/30/2014 3:52 PM bp-6da9a81e-feca-4671-93ab-114162140529 5/29/2014 1:50 PM bp-00f7bdf6-3bff-4867-862a-c54bb2140521 5/21/2014 2:32 PM bp-8e7fd6b9-da97-4657-9ff0-150822140521 5/20/2014 7:53 PM bp-cdc42438-6832-4dc4-9769-a393a2140521 5/20/2014 4:56 PM bp-156e8967-ae57-43f9-a0d8-4cdbe2140520 5/20/2014 3:51 PM bp-ce850a5a-e984-4fe6-bdf4-0b9422140519 5/18/2014 9:49 PM c7e8257b-c375-40b1-893b-c1b9a52e4581 4/29/2014 8:56 PM bp-719be85a-13fc-43ab-953d-c95a42140428 4/28/2014 2:57 PM bp-7e1d25f1-1c09-4d90-ba21-14e272140417 4/16/2014 9:03 PM bp-8feb4505-107c-4642-93be-433422140416 4/15/2014 4:55 PM a1bb8d32-039f-4f0c-84de-a7bfa0df5514 9/28/2013 7:56 PM 9fbe2033-a6e5-4f8a-8de2-9c8d0e40a932 6/6/2013 12:54 PM d5e993f1-0478-47c8-8fab-0f1ca0702fd3 5/9/2013 3:36 PM

Tried everything including reset and disable plugins here are the crash reports, not including from today, hope you can help. Thanks Submitted Crash Reports Report ID Date Submitted bp-428ec7b4-3f4b-4dfd-8eb6-1ff6f2141009 10/8/2014 7:14 PM 5d340910-e6c1-4957-8d0b-084811e5c9b9 10/5/2014 10:39 PM bp-44366014-5468-4024-a0e7-a466c2140926 9/25/2014 6:26 PM c31f9135-7e5f-4f56-9a44-0df830b02c4d 9/23/2014 6:10 PM bp-81f8dd5e-f207-4d8a-8349-c17d52140921 9/20/2014 10:21 PM bp-4f4c0796-4db0-4f0c-85a1-775412140921 9/20/2014 9:07 PM bp-3da0e207-0aed-4068-8888-3d1dd2140921 9/20/2014 8:35 PM bp-48ade4c2-f40e-4e81-a959-a7c792140921 9/20/2014 8:35 PM 3f9c71b8-730e-4fae-9b96-94d16956f982 9/17/2014 11:09 PM bp-77c732ca-8871-4e5e-a9e2-60ee52140829 8/28/2014 11:21 PM 10fa528e-a7c6-4956-93d1-e34aed89a634 8/4/2014 12:37 PM bp-e4848478-572d-418d-86e0-344db2140804 8/3/2014 10:14 PM af4573cd-6a4e-4c3e-bf88-2e75b44d4b00 8/3/2014 1:05 AM bp-a4aa38bd-d54f-4c8d-8d98-3eab52140619 6/18/2014 6:00 PM bp-7ee4f5b1-e70b-4c2f-a8ca-f3cea2140530 5/30/2014 3:52 PM bp-6da9a81e-feca-4671-93ab-114162140529 5/29/2014 1:50 PM bp-00f7bdf6-3bff-4867-862a-c54bb2140521 5/21/2014 2:32 PM bp-8e7fd6b9-da97-4657-9ff0-150822140521 5/20/2014 7:53 PM bp-cdc42438-6832-4dc4-9769-a393a2140521 5/20/2014 4:56 PM bp-156e8967-ae57-43f9-a0d8-4cdbe2140520 5/20/2014 3:51 PM bp-ce850a5a-e984-4fe6-bdf4-0b9422140519 5/18/2014 9:49 PM c7e8257b-c375-40b1-893b-c1b9a52e4581 4/29/2014 8:56 PM bp-719be85a-13fc-43ab-953d-c95a42140428 4/28/2014 2:57 PM bp-7e1d25f1-1c09-4d90-ba21-14e272140417 4/16/2014 9:03 PM bp-8feb4505-107c-4642-93be-433422140416 4/15/2014 4:55 PM a1bb8d32-039f-4f0c-84de-a7bfa0df5514 9/28/2013 7:56 PM 9fbe2033-a6e5-4f8a-8de2-9c8d0e40a932 6/6/2013 12:54 PM d5e993f1-0478-47c8-8fab-0f1ca0702fd3 5/9/2013 3:36 PM

All Replies (2)

more options

Crashes or other problems with certain multimedia content in Firefox (such as Youtube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

On Windows Vista and above, you can disable Flash protected mode by following the instructions on these pages:

(See this Adobe blog post for technical details about Flash protected mode.)


For recent updates for Adobe Shockwave Flash, please update your version to 14. Please refer to the security updates and Adobe Security Bulletin for more information.

Please tell us if this helped!

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.