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outlook in mozilla does not have the yellow highlighter tool that is in outlook with IE

Posted

the highlighter tool is missing on outlook opened with mozilla but it is there when opened with IE

the highlighter tool is missing on outlook opened with mozilla but it is there when opened with IE

Additional System Details

Installed Plug-ins

  • Shockwave Flash 13.0 r0
  • Next Generation Java Plug-in 10.55.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Google Update
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • 5.1.30214.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.06
  • Skype Web Plugin
  • DivX Web Player version 3.0.1.5
  • DivX VOD Helper Plug-in
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPAPI Extension for Firefox
  • VLC media player Web Plugin 2.0.2
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:29.0) Gecko/20100101 Firefox/29.0

More Information

Moses
  • Moderator
459 solutions 3607 answers

Outlook with Mozilla? Are you referring to www.outlook.com?

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • new fx menu > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • new fx menu > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Outlook with Mozilla? Are you referring to www.outlook.com? You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Hold down the Shift key and left-click the Reload button *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (Mac) Clear the cache and cookies only from websites that cause problems. "Clear the Cache": *[[Image:new fx menu]] > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *[[Image:new fx menu]] > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Question owner

thanks but the problem is still there, the highlighter tool is very useful to for instance highlight an incorrect word in a reply, just like with a marker pen, this is to the right of the A and to the left of the bullets tool on outlook when opened with IE, but not when opened in Mozilla.

thanks but the problem is still there, the highlighter tool is very useful to for instance highlight an incorrect word in a reply, just like with a marker pen, this is to the right of the '''A''' and to the left of the bullets tool on outlook when opened with IE, but not when opened in Mozilla.
Moses
  • Moderator
459 solutions 3607 answers

Unfortunately, I don't know what you are seeing. Can you take screenshots following instructions below of both IE and Firefox doing this?

Can you give me a screenshot so I know what you're seeing? Please see How do I create a screenshot of my problem? to create a screenshot
Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Unfortunately, I don't know what you are seeing. Can you take screenshots following instructions below of both IE and Firefox doing this? Can you give me a screenshot so I know what you're seeing? Please see [[How do I create a screenshot of my problem?]] to create a screenshot<br> Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.

Question owner

the browser from IE has a highlighter tool inbetween the A and the bullet tool. but not when opened in Mozilla, I use this to highlight incorrect words when replying, if you try replying to an email and look to the right of the underlined A before the bullet tool there is a highlighter tool which mimics a yellow highlighter pen, but this is not there in Mozilla.


Removed big chunk of empty space to prevent scrolling

the browser from IE has a highlighter tool inbetween the A and the bullet tool. but not when opened in Mozilla, I use this to highlight incorrect words when replying, if you try replying to an email and look to the right of the underlined A before the bullet tool there is a highlighter tool which mimics a yellow highlighter pen, but this is not there in Mozilla. <i>Removed big chunk of empty space to prevent scrolling</i>

Modified by Moses

Moses
  • Moderator
459 solutions 3607 answers

Huh!! That's new.

Mine does the same thing. I've never noticed this before. You may want to file a bug at Bugzilla to see if there's any thing to do about that.

   I use this to highlight incorrect words when replying,

So it's like spellcheck, basically? You can use F7


Let's let someone else comment and see what they think. I've escalated to the professional full-time SUMO HelpDesk team to see if they can give us any additional information. Please wait 24-72 hours for a response :)

Feel free to file a bug at bugzilla.mozilla.org.

Huh!! That's new. Mine does the same thing. I've never noticed this before. You may want to file a bug at Bugzilla to see if there's any thing to do about that. ''I use this to highlight incorrect words when replying,'' So it's like spellcheck, basically? You can use F7 ---- Let's let someone else comment and see what they think. I've escalated to the professional full-time SUMO HelpDesk team to see if they can give us any additional information. Please wait 24-72 hours for a response :) Feel free to file a bug at bugzilla.mozilla.org.

Modified by Moses