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Firefox crashes under all conditions. Crash ID: bp-5749ac70-a46c-40c0-88a0-c68962130920

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه cor-el

Saltamar
Saltamar
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I tried to customize FireFox so I can use it with the USPTO.GOV web site (https://efs.uspto.gov/TruePassSample/AuthenticateUserLocalEPF.html). Firefox stopped working and I get the crash reporter, nothing else. Safe mode does not start.

I removed Firefox and cleaned as much as I could. Reinstallede. Same thing.

Latest crash code is Crash ID: bp-5749ac70-a46c-40c0-88a0-c68962130920 Running XP SR3.

I tried to customize FireFox so I can use it with the USPTO.GOV web site (https://efs.uspto.gov/TruePassSample/AuthenticateUserLocalEPF.html). Firefox stopped working and I get the crash reporter, nothing else. Safe mode does not start. I removed Firefox and cleaned as much as I could. Reinstallede. Same thing. Latest crash code is Crash ID: bp-5749ac70-a46c-40c0-88a0-c68962130920 Running XP SR3.

الحل المُختار

Try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
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All Replies (2)

Andrew
Andrew
  • Moderator
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It seems that this is now fixed in version 25.0. You can download Firefox beta or wait 6 weeks for this to be put into that version.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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الحل المُختار

Try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"