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Some website dark blank and shows as aclk (GIF Image, 1 x 1 pixels)

  • 6 ردود
  • 4 have this problem
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  • آخر ردّ كتبه iamjayakumars

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Mac OS 10.7.5 MacBook Pro Using Firefox 19.0.2 Cannot access any Las Vegas Hotel/Casino websites today (trying to book a room). Get a dark blank screen with a tiny white dot in the center. It shows as "aclk (GIF Image, 1x1 pixels)". I am able to see sites for example, expedia just not the actual hotel sites. I see answers for Windows but not for the Mac. I can't find any "Banner Ad Block". I don't have any problems with any other sites. This just started today. I didn't seem to have any problems yesterday accessing the hotel sites. I'm the only user on this laptop. Thanks

Mac OS 10.7.5 MacBook Pro Using Firefox 19.0.2 Cannot access any Las Vegas Hotel/Casino websites today (trying to book a room). Get a dark blank screen with a tiny white dot in the center. It shows as "aclk (GIF Image, 1x1 pixels)". I am able to see sites for example, expedia just not the actual hotel sites. I see answers for Windows but not for the Mac. I can't find any "Banner Ad Block". I don't have any problems with any other sites. This just started today. I didn't seem to have any problems yesterday accessing the hotel sites. I'm the only user on this laptop. Thanks

الحل المُختار

Hi Cor-el, I cleared the cache but the problem still persisted. I did check my security software (Virus Barrier X6 by Intego) and under "surf" I disabled "Ad Banner Filter" that was recommended on another thread similar to this. And the problem is gone....yippee. I hope disabling this will not cause some other problem. Thank you for your help. You and Jaya Kumar are awesome to come to my aid!

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Could you provide the link

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Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

Did this fix your problems? Please report back to us!

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Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Do you have any security software running that may be causing this?

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I forgot to thank you Jaya Kumars. Thank you.

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الحل المُختار

Hi Cor-el, I cleared the cache but the problem still persisted. I did check my security software (Virus Barrier X6 by Intego) and under "surf" I disabled "Ad Banner Filter" that was recommended on another thread similar to this. And the problem is gone....yippee. I hope disabling this will not cause some other problem. Thank you for your help. You and Jaya Kumar are awesome to come to my aid!

more options