ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open up firefox, I can only see the top toolbar. No window/webpage appears. WHat is wrong?

  • 3 ردود
  • 4 have this problem
  • 1 view
  • آخر ردّ كتبه cor-el

more options

When I open firefox, I can only see the top toolbar, including the tabs. The webpage and window below are gone. All I see is the top toolbar, tabs and my background... HELP!

When I open firefox, I can only see the top toolbar, including the tabs. The webpage and window below are gone. All I see is the top toolbar, tabs and my background... HELP!

All Replies (3)

more options

Try to repair the disk permissions:

You can also try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).


more options

Thank you for your response, I tried both solutions but I am still having the problem.. look at the attachment. I can only see the actual webpages when I go to full screen mode..

more options

Did you also try to delete the localstore.rdf file in the profile folder?


Try to reinstall Firefox.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.


Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: