ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My computer says I do not have "sufficient privileges" to update firefox. What does this mean? How can I ever update then?

  • 5 ردود
  • 23 have this problem
  • 1056 views
  • آخر ردّ كتبه Hasan

more options

I have been using an "old" version of firefox for several months now since my computer says I cannot update it. HELP!

I have been using an "old" version of firefox for several months now since my computer says I cannot update it. HELP!

All Replies (5)

more options

You probably do not have admin priviledges assigned to the user account you are using in Windows. I don't know commands in Win7 or Vista, but in XP, you go to Start Menu, Control Panel, User Accounts, select your user account (it may have your name or some default name), click "change my account type" and click "computer administrator". If you had "limited" checked before, this is probably all you need to do to fix it and be able to update Firefox. If it's something else, let me know.

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

This solved the issue entirely. Thank you!

more options

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" Next to the reply ABOVE that BEST solved your Question

DO NOT click "Solved It" next to this reply