On every page I get a box with a 2 and an OK button, the page behind it is grayed out and nothing works until OK is hit. I also get a box that says Suppress more alert dialogs from this page? With a check box and the OK button.
Hoping to get this to go away!This just started today, I have run all my virus/malware, etc with no luck. Uninstalled and reinstalled Firefox as well. Any help and or suggestions would be appreciated as this is highly annoying!
All Replies (3)
This issue can be caused by an extension that isn't working properly.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
In Firefox 4 you can use one of these to start in Safe mode:
- Help > Restart with Add-ons Disabled
- Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
Thanks, will try this. In safe mode I do not get the 2 with the OK button box but firefox prevents anything from opening now. Such as on the game site Pogo, I click to play a game that opens a window in order to play the game, and no go! Something really seems a mess... sigh!
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
- Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
- Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")