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firefox can access the website but nothing displays yet google chrome works, what gives?

  • 2 (ردّان اثنان)
  • 8 have this problem
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  • آخر ردّ كتبه crimso

crimso
crimso
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i can access the login page and supply my id and passwd and then it appears to be going well according to the info bar at the bottom but nothing ever displays. if i let it sit long enough for my session to expire the expiration warning box pops up. i click okay but nothing ever displays. firefox vers 3.6.10, google chrome vers 6.0.472.63 works without issue. i've deleted all my history and cookies and no change. any help or suggestions appreciated.

i can access the login page and supply my id and passwd and then it appears to be going well according to the info bar at the bottom but nothing ever displays. if i let it sit long enough for my session to expire the expiration warning box pops up. i click okay but nothing ever displays. firefox vers 3.6.10, google chrome vers 6.0.472.63 works without issue. i've deleted all my history and cookies and no change. any help or suggestions appreciated.

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

crimso
crimso صاحب السؤال
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i had already did this but in the spirit of cooperation i went thru it again. funny thing is, firefox in safe mode won't even display the log in page yet regular firefox will. so safe mode isn't buying me anything. so for now i google chrome my netzero mail and firefox everything else. very frustrating. as a side note this issue is mirrored on my windows 7 enterprise laptop for work. i use the same "workaround" there too. additionally all other webmail accounts are fine(yahoo, hotmail, etc...). thanx for the reply though. any help is appreciated.