I'm on ff 3.5.5 for Mac. I've been prompted twice to download latest version. Each time I have dragged the ff icon from applications folder to the dock and all seems ok. But next time I start ff it says I'm on 3.5.5 and should update to latest version!
There was no "update failed" message
I wonder whether I'm doing the right thing when I drag to the dock. There's only one ff icon in the applications folder. The first time I was prompted to update it showed that days date next to the icon as if the update was successful. The second time was a few days later but I think it was still the same date next to the icon (25/8/10) I've only just noticed that (on 10/9/10) so can't be sure but I'm sure the second time was around 2nd or 3rd of Sept.
Also, I am running two versions of ff- one is english, the other is the Italian version. They can't be opened at the same time but they seem to talk to eachother in the background, so to speak, because when I open one after a long gap, it opens with all the history and settings of the other one, right up to the last website I went to. I think I closed both when updating because it prompts you to close all programmes and restart (I think/ remember) so I just clicked ok to that prompt.
By the way, I got the prompt to update twice for BOTH the Italian and the English version- so 4 times altogether so it would seem that ff does recognise them as separate but still has problems concluding the update for each separate one respectively.
Thank you very much if you can help.
Trapperjohn
Modified
All Replies (2)
Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
Trash the current Firefox application to do a clean reinstall.
Install the new version that you have downloaded.
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
Thanks Cor-el. I appreciate your time. I will try this and let you know how I get on.
Regards,
Trapperjohn