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On login to my bank, Firefox has a popup asking me to open or download a file called ibank.dll. This happens only on this browser, not on Explorer, Opera, or Safari.

Posted

When logging in on my bank, Firefox also loads a box with "You have chosen to open ibank.dll which is a document from https://[bank name site]. I can still log into my account, but the extra window is annoying. This happens only on Firefox. It does not occur if I log in from Explorer, Opera, or Safari. I use an iMac.

URL of affected sites

http://

When logging in on my bank, Firefox also loads a box with "You have chosen to open ibank.dll which is a document from https://[bank name site]. I can still log into my account, but the extra window is annoying. This happens only on Firefox. It does not occur if I log in from Explorer, Opera, or Safari. I use an iMac. == URL of affected sites == http://

Additional System Details

Installed Plug-ins

  • -Runs Java applets using the latest installed versions of Java. For more information: Java Embedding Plugin. Run version test: Java Information.
  • Gecko default plugin
  • iPhoto6
  • RealPlayer Plugin
  • MacCinema
  • Adobe Shockwave for Director Netscape plug-in, version 11.5.0
  • 3.0.40818.0
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Shockwave Flash 10.0 r42
  • Version 1.1.2.9282
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

zzxc 22 solutions 242 answers

Does this happen after you clear the cache?

Follow the steps at How to clear the Firefox cache

Does this happen after you clear the cache? Follow the steps at [[How to clear the cache]]

Question owner

Clearing the cache and/or deleting cookies does not affect this problem. Checking or unchecking allow popups does not affect the problem, either.

This occurs only on Firefox.

Clearing the cache and/or deleting cookies does not affect this problem. Checking or unchecking allow popups does not affect the problem, either. This occurs only on Firefox.

Question owner

Clearing cache and/or erasing cookies does not solve the issue.

Clearing cache and/or erasing cookies does not solve the issue.

Question owner

Clearing cache and/or deleting cookies does not resolve this issue. This happens only on Firefox.

Clearing cache and/or deleting cookies does not resolve this issue. This happens only on Firefox.
TXGuy 87 solutions 861 answers

Helpful Reply

According to this, it is a problem with the bank site's software:

http://softsolder.wordpress.com/2010/03/13/why-friends-dont-let-friends-run-windows-mystery-banking-dll/

According to this, it could be malware (search/find on the page, it is near the bottom):

http://www.secureworks.com/research/threats/blackenergy2/

<u>'''According to this'''</u>, it is a problem with the bank site's software: http://softsolder.wordpress.com/2010/03/13/why-friends-dont-let-friends-run-windows-mystery-banking-dll/ <u>'''According to this'''</u>, it could be malware (search/find on the page, it is near the bottom): http://www.secureworks.com/research/threats/blackenergy2/