Installed Firefox version 124.2 after Firefox 124.0.1 locked me out of my account. 1. No update noticed was recieved before locking me out of account.
1. Did not receive notice of updated version before locking me out of my account. 2. Did tell Firefox to save passwords and bookmarks,extensions to import to new version- Where do I find that information? I also restarted my desktop computer after installing new version of Firefox. All accounts are missed up. google got signed into, YouTube had issues where I would click on one video and it would have trouble playing video, would jump to another video, real slow to start playing video. For info :windows 10 . CAN ANYONE HELP.
REACH ME @: [removed from public]
Modified by James
All Replies (1)
I would suggest that first of all you run a full system scan with your anti virus and then with Malware Bytes. The behavior that you are describing, i.e. you click on one video and it would jump to another video, does appear somewhat strange. Is this behavior only with Firefox or with other software on Windows 10 too? For example do you observe that in a spreadsheet (say excel or Libre Calc or Lotus 123, etc) when you try to click on one cell but it would take you to another cell?
To answer your question about restoring your profile, please refer to the document Recovering important data from an old profile
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