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Control + Shift + P doesn't work

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This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it.

I'm assuming the same thing will happen here, but I just started using Fire Fox and really hope someone can give some resolve.

I tried running with no extensions too, it still didn't work.

Microsoft Edge Control + Shift + N works

Chrome Shift + N works

I tried this solution "Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem. " It didn't work.

Please could someone help me. Firefox has been my favorite go to browser, but now I am forced to look for alternatives.

This command doesn't work, and I've seen others with the same issue and no one ever gave a response on how to fix it. I'm assuming the same thing will happen here, but I just started using Fire Fox and really hope someone can give some resolve. I tried running with no extensions too, it still didn't work. Microsoft Edge Control + Shift + N works Chrome Shift + N works I tried this solution "Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem. " It didn't work. Please could someone help me. Firefox has been my favorite go to browser, but now I am forced to look for alternatives.
Attached screenshots

All Replies (20)

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Hi rlpzboss02, Do both the left and right side Control + Shift + P fail?

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Yes, both sides fail.

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If you are not in a managed / corporate environment with a block policy, I would look at possible keyboard issues.

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It's working here so it's something on your system.

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My Keyboard works perfectly fine in every other way. All the other commands work fine, and they work in other browsers, but it doesn't in Firefox. It's just Control + Shift + P on Firefox, which doesn't work.

If it is something with my system, I'm open to suggestions on what that is.

Modified by rlpzboss02

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Can you open a New Private Window via the menu or does this fails as well ?

Boot the computer in Windows Safe Mode with network support to see if that has effect.

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cor-el said

Can you open a New Private Window via the menu or does this fails as well ? Boot the computer in Windows Safe Mode with network support to see if that has effect.

I can, it opens up the knew window. But that's just extremely inconvenient, it's why I'm wondering if I have to just find another browser since all of the other ones work in that regard.

I'll try booting in safe mode.

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cor-el said

Can you open a New Private Window via the menu or does this fails as well ? Boot the computer in Windows Safe Mode with network support to see if that has effect.

It worked in Safe Mode! But how do I get it to work in normal use now?

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I tried using a shortcut extension, which was still unable to open a new private window. But I used the same keybinding to do something else and it worked.

It's like firefox just won't open a new private window not matter what I do. All the other commands work, but Firefox just refuses to open a new private tab.

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Keys combo works fine for me and open new private browser using 101.0.1 current.

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If it works in Troubleshoot Mode and in normal mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears.

Close and restart Firefox after each change via one of these:

  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit

You can check the about:policies page (63+) to see if policies are active and if errors are reported.

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Dropa said

Keys combo works fine for me and open new private browser using 101.0.1 current.

I'm running the current version too. I tried all of the older versions and none of them worked.

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cor-el said

If it works in Troubleshoot Mode and in normal mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears. Close and restart Firefox after each change via one of these:
  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit
You can check the about:policies page (63+) to see if policies are active and if errors are reported.

But it doesn't work in troubleshoot mode, it worked in safe mode. I tried troubleshoot mode and it didn't work.

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rlpzboss02 said

But it doesn't work in troubleshoot mode, it worked in safe mode. I tried troubleshoot mode and it didn't work.

The here means is if safe mode = private mode means you got Addon or Plugin issues. You need to disable all Addons and turn on/off each to verify if it's not the issue.

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Can you think of another program, app or security which is "binding" Ctrl+Shift+P?

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Can you think of another program, app or security which is "binding" Ctrl+Shift+P?

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........

Modified by Dropa

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Dropa said

rlpzboss02 said

But it doesn't work in troubleshoot mode, it worked in safe mode. I tried troubleshoot mode and it didn't work.

The here means is if safe mode = private mode means you got Addon or Plugin issues. You need to disable all Addons and turn on/off each to verify if it's not the issue.

I disabled all of my extensions and it still didn't work, I just tried it again, but I said that in the original post: "I tried running with no extensions too, it still didn't work."

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cor-el said

If it works in Troubleshoot Mode and in normal mode with all extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) disabled then try to find which extension is causing the problem by enabling one extension at a time until the problem reappears. Close and restart Firefox after each change via one of these:
  • "3-bar" menu button -> Exit (Power button)
  • Windows: File -> Exit
  • Mac: Firefox -> Quit Firefox
  • Linux: File -> Quit
You can check the about:policies page (63+) to see if policies are active and if errors are reported.

It still doesn't work even if there are no extensions.

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RobertJ said

Can you think of another program, app or security which is "binding" Ctrl+Shift+P?

I haven't installed anything since noticing this problem, so I can't say. And when I do that short cut, nothing happens anyway.

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