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When firefox did the new upgarde, it wiped out many of my programs, photos, music etc. IS there any way to recover all the lost data?

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  • آخر ردّ كتبه FredMcD

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Is there any way to recover the lost data?

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That's unlikely, can you be more specific about the update release date and the version. I also believe that an update in browser wouldn't erase files, data stored on the physical disk(hdd or ssd or Nvme). However your browser stored information can/can't change. If it has it could be any malicious software mistakenly downloaded from a third party site. I would also like to follow up on the issue.

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Did you already try doing a normal shutdown and restart of Windows? That can help with releasing locked files and resolving problems with user privileges.

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After restarting the computer,

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

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