ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

All Logins /passwords vanished - only showing Lockwise window

  • 1 (رد واحد)
  • 1 has this problem
  • 20 views
  • آخر ردّ كتبه cor-el

more options

Ver - 81.0.1

All saved logins / passwords vanished - please help. Bookmarks are there but saved logins have disappeared.

Even Firefox password recovery tools are not helping. need immediate help.

Ver - 81.0.1 All saved logins / passwords vanished - please help. Bookmarks are there but saved logins have disappeared. Even Firefox password recovery tools are not helping. need immediate help.

الحل المُختار

Did you make sure that you still use the same profile that has your logins and haven't switched to a new profile?

Do you still have a logins.json file in the profile folder that contains login data if you check this in an text editor ?

If that is the case then there might be a problem with the key file (key4.db) that stores the encryption key.

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

Did you make sure that you still use the same profile that has your logins and haven't switched to a new profile?

Do you still have a logins.json file in the profile folder that contains login data if you check this in an text editor ?

If that is the case then there might be a problem with the key file (key4.db) that stores the encryption key.