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Lost all bookmarks etc on upgrade to 67

Posted

Others have asked similar questions but for different platforms and none of the suggestions have either worked, been appropriate for the setup or understood by me (a non programmer!). I am operating High Sierra 10.13.6 and after migrating to Firefox 67 have lost everything to do with previous setup.

When trying to set a previous profile as default I get the error message about launching an older version of Firefox and gives me a quit or new profile option only which is not satisfactory.

Is there not a simple solution to this unasked for level of complication that allows me to restore my existing bookmarks and passwords without delving deep into processes I don't understand and inputting lots of lines of code? It feels like I've taken my car in to fill up the tank and been told to rebuild the engine to get my car going again.

Im inputting this using Chrome because almost every attempt to use firefox causes a crash

All help gratefully received.

Others have asked similar questions but for different platforms and none of the suggestions have either worked, been appropriate for the setup or understood by me (a non programmer!). I am operating High Sierra 10.13.6 and after migrating to Firefox 67 have lost everything to do with previous setup. When trying to set a previous profile as default I get the error message about launching an older version of Firefox and gives me a quit or new profile option only which is not satisfactory. Is there not a simple solution to this unasked for level of complication that allows me to restore my existing bookmarks and passwords without delving deep into processes I don't understand and inputting lots of lines of code? It feels like I've taken my car in to fill up the tank and been told to rebuild the engine to get my car going again. Im inputting this using Chrome because almost every attempt to use firefox causes a crash All help gratefully received.

Chosen solution

Ok - I did it (obv with your help!!).

I created a new profile and then overwrote it by copy and pasting the data from a back up profile. It only worked by doing it when firefox was closed. If I tried to do it using the create new profile option in about:profiles I was only given the choice for new profile or quit.

Thanks a lot for your help!

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Additional System Details

Installed Plug-ins

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Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.80 Safari/537.36

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FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Helpful Reply

Does this help?

Firefox automatically makes backups of the bookmarks. These are stored in the bookmarkbackups folder.

Open the Bookmarks Manager; Press the Alt or F10 key to bring up the toolbar, and select Bookmarks. Hot key is <Control> (Mac=<Command>) <Shift> B.

Once the window is open, at the top of the page, press the button labeled Import and Backup. Select Restore. From the list, pick the file you want and click it.

The backups are stored in a jsonlz4 file named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4

In this example; 2016-06-29 = date created, 1424 = number of entries.

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update

Does this help? Firefox automatically makes backups of the bookmarks. These are stored in the '''bookmarkbackups''' folder. Open the '''Bookmarks Manager; ''' Press the '''Alt''' or '''F10''' key to bring up the toolbar, and select '''Bookmarks. ''' Hot key is '''<Control> ''(Mac=<Command>)'' <Shift> B. ''' Once the window is open, at the top of the page, press the button labeled '''Import and Backup. ''' Select '''Restore. ''' From the list, pick the file you want and click it. The backups are stored in a '''jsonlz4 file''' named something like this; bookmarks-2016-06-29_1424_enD1GTH ya0JmicnYWg4V4g==.jsonlz4 In this example; 2016-06-29 = date created, 1424 = number of entries. https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks https://support.mozilla.org/kb/forum-response-recover-bookmarks-after-update
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FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

Helpful Reply

Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
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Question owner

That was great for getting back the bookmarks - thank you.

I don't see how to recover the passwords/ logins etc though ie to restore the existing profile.

That was great for getting back the bookmarks - thank you. I don't see how to recover the passwords/ logins etc though ie to restore the existing profile.
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Chosen Solution

Ok - I did it (obv with your help!!).

I created a new profile and then overwrote it by copy and pasting the data from a back up profile. It only worked by doing it when firefox was closed. If I tried to do it using the create new profile option in about:profiles I was only given the choice for new profile or quit.

Thanks a lot for your help!

Ok - I did it (obv with your help!!). I created a new profile and then overwrote it by copy and pasting the data from a back up profile. It only worked by doing it when firefox was closed. If I tried to do it using the create new profile option in about:profiles I was only given the choice for new profile or quit. Thanks a lot for your help!
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FredMcD
  • Top 10 Contributor
4245 solutions 59390 answers

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.
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