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add on fix connection error

Posted

Hi, Since the add on problems, i've been trying to dowload the fix for firefox version 52.9.0 (xp32bit) How ever what ever i try, i get a message "unable to dowload due to connection failure" and tried everything, even re-installing firefox, still the same. Is there a way to dowload the fix, save in and run it as a file ? It is pretty annoying as i can't add any add ons and don't know what to do if i can't even download the fix from the website. Any help would be appreciated.

Thanks, Phil.

Hi, Since the add on problems, i've been trying to dowload the fix for firefox version 52.9.0 (xp32bit) How ever what ever i try, i get a message "unable to dowload due to connection failure" and tried everything, even re-installing firefox, still the same. Is there a way to dowload the fix, save in and run it as a file ? It is pretty annoying as i can't add any add ons and don't know what to do if i can't even download the fix from the website. Any help would be appreciated. Thanks, Phil.

Chosen solution

https://support.mozilla.org/en-US/questions/1258165#answer-1218833 fixed the issue for my v54.

Download the file. After, drop it into the browser window.

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Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.8
  • Version 5.41.3.0
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 10.79.2 for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • A component of your photo software powered by RocketLife
  • Shockwave Flash 32.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.3.4.204
  • 5.1.30514.0
  • VLC media player Web Plugin
  • Npdsplay dll
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:52.0) Gecko/20100101 Firefox/52.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Chosen Solution

https://support.mozilla.org/en-US/questions/1258165#answer-1218833 fixed the issue for my v54.

Download the file. After, drop it into the browser window.

https://support.mozilla.org/en-US/questions/1258165#answer-1218833 fixed the issue for my v54. Download the file. After, drop it into the browser window.
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Question owner

Hi Thanks Fred, I did everything in your link and that didn't work so i save link as you said to get the fix and pasted it in the browser, this installed it, however still got the same issue when trying to get another add on and had to do it the same way for each of them and that worked. Not too bother about it as all i wanted was 2 add ons. Thank you ever so much as i was about to ditch firefox that i love and used since 2003 :)

Hi Thanks Fred, I did everything in your link and that didn't work so i save link as you said to get the fix and pasted it in the browser, this installed it, however still got the same issue when trying to get another add on and had to do it the same way for each of them and that worked. Not too bother about it as all i wanted was 2 add ons. Thank you ever so much as i was about to ditch firefox that i love and used since 2003 :)
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McCoy
  • Top 10 Contributor
534 solutions 5035 answers

Hello philip001,

Would you be so kind as to mark FredMcD's post as
Chosen Solution  ?

("Solved Problem" button to the right)

Thank you in advance  !

Hello philip001, Would you be so kind as to mark FredMcD's post as <BR>Chosen Solution ? ("Solved Problem" button to the right) Thank you in advance !
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FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Glad to help. Safe Surfing. Remember to restart the browser.

Glad to help. Safe Surfing. Remember to restart the browser.
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