X
Tap here to go to the mobile version of the site.

منتدى الدعم

Your updates delete my Microsoft Money data. How to prevent?

Posted

When I receive an update for FireFox, when it is "allowed" all my data in Microsoft Money is deleted. How can I prevent this? It's a nuisance to be repeatedly re-entering all the data every time there's an update.

When I receive an update for FireFox, when it is "allowed" all my data in Microsoft Money is deleted. How can I prevent this? It's a nuisance to be repeatedly re-entering all the data every time there's an update.

Chosen solution

Hi Joseph464, where does Microsoft Money store its data? It that a separate Windows application, or a web-based application you access in the browser? (It is difficult to understand how a Firefox update could affect a completely separate program.)

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:65.0) Gecko/20100101 Firefox/65.0

More Information

Thehelper 0 solutions 20 answers

When you update, it clears your data. There is nothing that I know of to help.

When you update, it clears your data. There is nothing that I know of to help.

Question owner

That seems like a serious deficiency. Is there someone in programming I can communicate with?

That seems like a serious deficiency. Is there someone in programming I can communicate with?
jscher2000
  • Top 10 Contributor
8692 solutions 71041 answers

Chosen Solution

Hi Joseph464, where does Microsoft Money store its data? It that a separate Windows application, or a web-based application you access in the browser? (It is difficult to understand how a Firefox update could affect a completely separate program.)

Hi Joseph464, where does Microsoft Money store its data? It that a separate Windows application, or a web-based application you access in the browser? (It is difficult to understand how a Firefox update could affect a completely separate program.)

Question owner

OK. I am using Microsoft Windows 10. One of the included apps is Microsoft Money. When i press the START button, the Green Microsoft Money icon appears. I click on the icon and view my entered stock portfolios in the Watchlist. The data is updated automatically and continuously from the various stock exchanges/markets on a delay basis. Very often, but not every time, when a Firefox update is accepted, the portfolios disappear. I lose everything on the Watchlist including the relevant historical information. I don't believe this should be happening and would love to see it fixed. Thanks.

OK. I am using Microsoft Windows 10. One of the included apps is Microsoft Money. When i press the START button, the Green Microsoft Money icon appears. I click on the icon and view my entered stock portfolios in the Watchlist. The data is updated automatically and continuously from the various stock exchanges/markets on a delay basis. Very often, but not every time, when a Firefox update is accepted, the portfolios disappear. I lose everything on the Watchlist including the relevant historical information. I don't believe this should be happening and would love to see it fixed. Thanks.
jscher2000
  • Top 10 Contributor
8692 solutions 71041 answers

Hi Joseph464, thank you for the additional information. I can't imagine that a Microsoft app uses Firefox, so it's a complete mystery how updating Firefox could modify the Microsoft Money data.

Could you report it to Microsoft to see whether they have any suggestions?

Hi Joseph464, thank you for the additional information. I can't imagine that a Microsoft app uses Firefox, so it's a complete mystery how updating Firefox could modify the Microsoft Money data. Could you report it to Microsoft to see whether they have any suggestions?