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after new version install passwords are lost and does not sync with other device , what to do ?

Posted

Centos 7 sync settings are bellow in the screenshot but no password is being synced whatsoever . About:config also showed correct settings . Please help P.S Everything was working before update perfectly .

Centos 7 sync settings are bellow in the screenshot but no password is being synced whatsoever . About:config also showed correct settings . Please help P.S Everything was working before update perfectly .
Attached screenshots

Modified by ameria

Chosen solution

Tried once more log out and login back again and magic happened !

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Additional System Details

Installed Plug-ins

Adblock + Builtwith Simil.arweb restclient

Application

  • User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version 65.0.2 February 28, 2019


How many devises/profiles are on the sync? Are any of them having any problem?


We need to look at the sync logs. Type about:sync-log<enter> in the address bar.

Open the last file created and Copy its contents Now Paste it into this forum.

If the file is too large;


Open a text / word program and load the file. Left-click once. Now <Control> A to highlight everything, then <Control> C to copy it.

Next, have your web browser go to; https://pastebin.com/

Paste <Control> P the content of the file in the window. Note: On the bottom, fill out the boxes as best you can.

Now press Create A New Paste. The page will reload. Copy the new web address, and post it here.

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version '''65.0.2''' February 28, 2019 ---------- How many devises/profiles are on the sync? Are any of them having any problem? ---------- We need to look at the sync logs. Type ''' about:sync-log'''<enter> in the address bar. Open the last file created and '''Copy''' its contents Now '''Paste''' it into this forum. If the file is too large; Open a text / word program and load the file. Left-click once. Now '''<Control> A''' to highlight everything, then '''<Control> C''' to copy it. Next, have your web browser go to; https://pastebin.com/ Paste '''<Control> P''' the content of the file in the window. '''Note: ''' On the bottom, fill out the boxes as best you can. Now press '''Create A New Paste. ''' The page will reload. Copy the new web address, and post it here.
cor-el
  • Top 10 Contributor
  • Moderator
17470 solutions 157890 answers

You can try to set this pref to true on the about:config page.

  • signon.debug = true

You can check the Browser Console for related messages.

You can try to set this pref to true on the <b>about:config</b> page. *signon.debug = true You can check the Browser Console for related messages.

Question owner

Thanks for replies FF version 60.5.1esr (64-bit) There are no updates though .

THere are 3 files in about:sync-log

First one https://pastebin.com/xH5eGcrm

Last one https://pastebin.com/RZqx47kq

Guessing might be problem with extensions

Connected to only laptop which runs windows FF version on windows 65.0.2 (64 bit) and sync settings is set to all

Thanks for replies FF version 60.5.1esr (64-bit) There are no updates though . THere are 3 files in about:sync-log First one https://pastebin.com/xH5eGcrm Last one https://pastebin.com/RZqx47kq Guessing might be problem with extensions Connected to only laptop which runs windows FF version on windows 65.0.2 (64 bit) and sync settings is set to all
FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

ameria said

FF version 60.5.1esr (64-bit)

What else is on the sync?

Type about:accounts<enter> in the address bar. [57+] https://accounts.firefox.com/settings

Turn on password, bookmarks, and history but leave the others off for now.

''ameria [[#answer-1202142|said]]'' <blockquote> FF version 60.5.1esr (64-bit) </blockquote> What else is on the sync? Type '''about:accounts'''<enter> in the address bar. [57+] '''https://accounts.firefox.com/settings''' Turn on password, bookmarks, and history but leave the others off for now.

Question owner

There is no such url

And here are the settings on centos

There is no such url And here are the settings on centos

Question owner

Help People

Help People

Chosen Solution

Tried once more log out and login back again and magic happened !

Tried once more log out and login back again and magic happened !
FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

Good to hear. Well done.

Good to hear. Well done.