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bookmarks are missing since last update backup says unable to locate no anywhere

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my favorite bookmarks are all missing, tried backup says unable to locate. Not a happy camper!

my favorite bookmarks are all missing, tried backup says unable to locate. Not a happy camper!

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 19.10.20091
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • Shockwave Flash 31.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.3.183

Application

  • Firefox 47.0.2
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
  • Support URL: https://support.mozilla.org/1/firefox/47.0.2/WINNT/en-US/

Extensions

  • Firefox Hello 3.0.0 (loop@mozilla.org)
  • Fixing the geo timeline 1.0 (timecop@mozilla.com)
  • Google Code Correction 0.9 (google-code-correction@mozilla.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • Pocket 1.0.2 (firefox@getpocket.com)
  • Telemetry coverage 8.0 (telemetry-coverage-bug1487578@mozilla.org)
  • Websense Helper 2.0 (websensehelper@mozilla.org)
  • Coupons 100.7 (web@Coupons) (Inactive)
  • Manuals Library 1.0.18.313 ({f81a3bf7-d626-48cf-bd24-64e111ddc580}) (Inactive)
  • PackageTrak 187.8034.1555.33 ({d6f11f95-a27b-47cd-bbcf-a9b5f2dd2a36}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x22b1
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 400
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.17134.376
  • driverDate: 10-16-2017
  • driverDate2:
  • driverVersion: 20.19.15.4835
  • driverVersion2:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'ApzWheelInput': 1}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4248 solutions 59420 answers

What about the rest of your profile? History, settings, toolbars. . . . .

[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

What about the rest of your profile? History, settings, toolbars. . . . . [v57+] Places Maintenance is built into Firefox. Type '''about:support'''<enter> in the address bar. You will find '''Places Database''' near the bottom. Press the '''Verify Integrity''' button. When done, copy and post the results here.
FredMcD
  • Top 10 Contributor
4248 solutions 59420 answers
Oops, your using Firefox 47.0.2 Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Question owner

tried it no luck

tried it no luck