when I click on open menu it does not open firefox not responding or just spinning. How do you fix this? tried system default & safe mode w no luck
Firefox open menu does not open it will either sit there with the spinning wheel or I will get a message Firefox not responding. I have tried resetting to system defaults & started in safe mode without luck. I would love to know how to fix.
Also, another point to mention the view saved histories & bookmarks is grayed out & does not function either, so I have to display in a sidebar the commonly used URLs
All Replies (1)
Am hoping that this will fix a few issues but.....
Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/
If still having slow down and sluggish do this after :
Go to the Firefox 3 Bar Menu --> Help ? --> Troubleshooting Information Page and take a look in the Accessibility section if accessibility is set to "true" there. if yes, go to the Firefox 3 Bar Menu --> Options --> Privacy & Security panel and under Permissions check the setting to Prevent Accessibility Services from accessing your browser. Restart Firefox
Please let us know if this solved your issue or if need further assistance.