ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

On a PC, Firefox will not open. Can't send crash report. Firefox solutions have been tried and did not work. Any ideas?

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 1 view
  • آخر ردّ كتبه Kjkj1

more options

Whenever we try to open Firefox on one of our older PCs, Firefox won't open and will pop up with a dialog box saying it has crashed. We've tried to send crash reports multiple times but they won't go through. I have tried all of the solutions Firefox offers and even uninstalled and reinstalled it in case it was an update issue. Now it says it's "open" but the Firefox window is not visible.

Any suggestions and helpful hints are very much appreciated!

Whenever we try to open Firefox on one of our older PCs, Firefox won't open and will pop up with a dialog box saying it has crashed. We've tried to send crash reports multiple times but they won't go through. I have tried all of the solutions Firefox offers and even uninstalled and reinstalled it in case it was an update issue. Now it says it's "open" but the Firefox window is not visible. Any suggestions and helpful hints are very much appreciated!

الحل المُختار

hi, in case you're a user of malwarebytes please see https://forums.malwarebytes.com/topic/209334-install-3222018-and-firefox-5230-crashes/ and disable self-protection.

Read this answer in context 👍 0

All Replies (2)

more options

الحل المُختار

hi, in case you're a user of malwarebytes please see https://forums.malwarebytes.com/topic/209334-install-3222018-and-firefox-5230-crashes/ and disable self-protection.

more options

Thank you so much, that did the trick!