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My remember logins and passwords option is light grey and won't let me tick it??

  • 6 ردود
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

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My remember logins and passwords option is light grey and won't let me tick it??

الحل المُختار

Are you running Firefox in Private Mode?

Are you using any password add-ons?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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All Replies (6)

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Please let us know if this solved your issue or if need further assistance.

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Pkshadow said

Please let us know if this solved your issue or if need further assistance.

If what solved the issue?

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الحل المُختار

Are you running Firefox in Private Mode?

Are you using any password add-ons?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Big thanks Fred! I started Firefox holding the option key and the options were safe mode and REFRESH FIREFOX - so I refreshed and now it's remembering my passwords. Cheers M8!! :-)

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Note that is was likely that you were running Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy -> Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"
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Glad to help. Safe Surfing.