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Recent upgrade causes blue screen crashes, only in firefox

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  • 1 has this problem
  • آخر ردّ كتبه FredMcD

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Fire fox ran autoupdate last week. Since then I have had 5 blue screen crashes, only when using firefox. can the update be removed, can I go back to a previous version? Use to hav an option to save bookmarks to a file cannot find or I would have gone back to the downloaded version of firefox from 2011. Don't be like Micrsoft and force customers to do all your bete testing....

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Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
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