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How to get rid of the pop-in message "plugin-container.app needs to download the font "Osaka"?

Posted

I started to get this message when I opened one attachment in the received email in the Mail on my Macbook Pro. I opted for Skip, but it kept popping-in, so I chose Download (there were only two options), it downloaded the file after a while in the unusual format, so I thought it would be the end of the matter. I restarted my laptop, but the message still pops in. I deleted the attachment I saved, but it keeps doing. Please help me to get rid of it altogether. Thank you. Lucy Heron

I started to get this message when I opened one attachment in the received email in the Mail on my Macbook Pro. I opted for Skip, but it kept popping-in, so I chose Download (there were only two options), it downloaded the file after a while in the unusual format, so I thought it would be the end of the matter. I restarted my laptop, but the message still pops in. I deleted the attachment I saved, but it keeps doing. Please help me to get rid of it altogether. Thank you. Lucy Heron

Additional System Details

Installed Plug-ins

  • Adobe® Acrobat® Plug-in for Web Browsers, Version 11.0.10
  • The Flip4Mac WMV Plugin allows you to view Windows Media content using QuickTime.
  • Shockwave Flash 21.0 r0
  • 5.1.30514.0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:50.0) Gecko/20100101 Firefox/50.0

More Information

Scribe 732 solutions 3482 answers

Hi, unfortunately this seems to be an unresolved bug which hopefully will be fixed in a later update.

Hi, unfortunately this seems to be an unresolved bug which hopefully will be fixed in a later update. *https://bugzilla.mozilla.org/show_bug.cgi?id=1283573 *https://bugzilla.mozilla.org/show_bug.cgi?id=1315752