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One website causes Firefox Keyboard layout switch to Windows, but a-Z and 1-9 keys disabled.

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Have Win7 / Firefox all up to date on a Toshiba

Only one website I have ever visited does this. When I logon to my Eventbrite site, the keyboard behaviour changes. I contacted Eventbrite, they say its not their problem, and to try another Browser. Nope. I'm with Firefox.

When I login to my Eventbrite site, I can't type anything into Notepad, MS Word or Thunderbird. The Fn keys are now Windows 7 keys, not the Toshiba ones. and I can't type anything.

As soon as I close Firefox, the keyboard returns to normal. I can stsart Firefox and visit any website, as normal. When I visit my Eventbrite website, keyboard goes strange again.

Have Win7 / Firefox all up to date on a Toshiba Only one website I have ever visited does this. When I logon to my Eventbrite site, the keyboard behaviour changes. I contacted Eventbrite, they say its not their problem, and to try another Browser. Nope. I'm with Firefox. When I login to my Eventbrite site, I can't type anything into Notepad, MS Word or Thunderbird. The Fn keys are now Windows 7 keys, not the Toshiba ones. and I can't type anything. As soon as I close Firefox, the keyboard returns to normal. I can stsart Firefox and visit any website, as normal. When I visit my Eventbrite website, keyboard goes strange again.

Additional System Details

Installed Plug-ins

  • Content Blocker Extension
  • Online Banking Extension
  • Virtual Keyboard

Application

  • Firefox 47.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:47.0) Gecko/20100101 Firefox/47.0
  • Support URL: https://support.mozilla.org/1/firefox/47.0/WINNT/en-US/

Extensions

  • Adblock Edge 2.1.9.1-signed.1-let-fixed.1-signed ({fe272bd1-5f76-4ea4-8501-a05d35d823fc})
  • anonymoX 2.5.2 (client@anonymox.net)
  • BetterPrivacy 1.74 ({d40f5e7b-d2cf-4856-b441-cc613eeffbe3})
  • Blur 6.1.2124 (donottrackplus@abine.com)
  • Dangerous Websites Blocker 4.5.3.8 (content_blocker_6418E0D362104DADA084DC312DFA8ABC@kaspersky.com)
  • Firefox Hello 1.3.2 (loop@mozilla.org)
  • Google Analytics Opt-out Browser Add-on 0.9.8 ({6d96bb5e-1175-4ebf-8ab5-5f56f1c79f65})
  • HTTPS-Everywhere 5.1.10 (https-everywhere-eff@eff.org)
  • Multi-process staged rollout 1.0 (e10srollout@mozilla.org)
  • NoScript 2.9.0.11 ({73a6fe31-595d-460b-a920-fcc0f8843232})
  • Pocket 1.0.2 (firefox@getpocket.com)
  • Print pages to PDF 0.1.9.3.1-signed (printPages2Pdf@reinhold.ripper)
  • Privacy Badger 1.0.6 (jid1-MnnxcxisBPnSXQ-eff@jetpack)
  • Safe Money 4.5.3.8 (online_banking_69A4E213815F42BD863D889007201D82@kaspersky.com)
  • Video DownloadHelper 5.6.1 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d})
  • Virtual Keyboard 4.5.3.8 (virtual_keyboard_294FF26A1D5B455495946778FDE7CEDB@kaspersky.com)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Mobility Radeon HD 5470
  • adapterDescription2:
  • adapterDeviceID: 0x68e0
  • adapterDeviceID2:
  • adapterDrivers: atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 3-15-2010
  • driverDate2:
  • driverVersion: 8.712.2.1000
  • driverVersion2:
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: Yes
  • webglRenderer: Google Inc. -- ANGLE (ATI Mobility Radeon HD 5470 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: Yes
  • Accessibility: No
cor-el
  • Top 10 Contributor
  • Moderator
17567 solutions 158896 answers

Your Kaspersky security software might be causing this problem.

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Your Kaspersky security software might be causing this problem. Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10

Question owner

Thank you cor-el I did as you suggested, booted in Safe mode, and the problem goes away. So how might I find who is causing the problem, and how to circumvent it?

Thank you cor-el I did as you suggested, booted in Safe mode, and the problem goes away. So how might I find who is causing the problem, and how to circumvent it?