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I am unable to receive new emails in thunderbird after I upgraded to 45.0 version

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 13 views
  • آخر ردّ كتبه Ambia1211

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Hi..... My Thunderbird was working fine till it got updated to the latest version on 29th April, 2016 at 17.08 ist. Now I am unable to receive new emails in my desktop however I'm getting new emails on my smart phone which also has the same mail account configured.

I'm attaching 4 screenshots for your reference.

Please note that my Email ID is ambia@iqstar.in / ambia1211@gmail.com

Hi..... My Thunderbird was working fine till it got updated to the latest version on 29th April, 2016 at 17.08 ist. Now I am unable to receive new emails in my desktop however I'm getting new emails on my smart phone which also has the same mail account configured. I'm attaching 4 screenshots for your reference. Please note that my Email ID is ambia@iqstar.in / ambia1211@gmail.com
Attached screenshots

All Replies (2)

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In first image I notice you are using Port 110.

Many servers have disabled port 110, but I do not know if this is effecting you. You would need to check that out with your ISP / iqstar. Suggest you try Port 995 Connection Security: SSL/TLS

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Thank You for your reply.....

But it did not resolve the issue. As per your instruction I've changed the port no. to 995 and connection security to SSL/TLS and also checked with ISP, the connection is working fine at their end.

I'm attaching screenshots of incoming server for your reference.

Please suggest how to resolve the issue.