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Firefox crashes regularly but most often when using anything associated with Google

  • 1 (رد واحد)
  • 2 have this problem
  • 4 views
  • آخر ردّ كتبه philipp

himderfella1
himderfella1
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https://crash-stats.mozilla.com/report/index/bp-61f16a42-dda3-4e7b-903c-04b6d2160119

I have refreshed Firefox. I have used safe mode and the problem was not apparent. I have updated Java and NVIDIA (but NVIDIA issue already suggested for others is not applicable to this computer XP SP3) I have reset the modem. I have removed some add-ins. Internet security (Trend Micro is up to date and running), Virus scan revealed no issues. I have emptied Cache and removed all cookies several times. I have refreshed Firefox twice.

I am reluctant to move to another Browser. I am having a very long love affair with Firefox

https://crash-stats.mozilla.com/report/index/bp-61f16a42-dda3-4e7b-903c-04b6d2160119 I have refreshed Firefox. I have used safe mode and the problem was not apparent. I have updated Java and NVIDIA (but NVIDIA issue already suggested for others is not applicable to this computer XP SP3) I have reset the modem. I have removed some add-ins. Internet security (Trend Micro is up to date and running), Virus scan revealed no issues. I have emptied Cache and removed all cookies several times. I have refreshed Firefox twice. I am reluctant to move to another Browser. I am having a very long love affair with Firefox

الحل المُختار

hi himderfella1, unfortunately this is a crash triggered by your trend micro security solution hooking into firefox. can you try disabling its extension in the firefox addons manager and see if this is making a difference? Disable or remove Add-ons

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philipp
philipp
  • Moderator
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الحل المُختار

hi himderfella1, unfortunately this is a crash triggered by your trend micro security solution hooking into firefox. can you try disabling its extension in the firefox addons manager and see if this is making a difference? Disable or remove Add-ons