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Firefox still crashes after reinstallation

  • 1 (رد واحد)
  • 1 has this problem
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  • آخر ردّ كتبه ideato

superenra
superenra
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Dear all, I have a Problem with Firefox. It was running for years on my PC. Since today, without any changes on the System (except possible automatic updates), it is always crashing about 3 seconds after starting. This is the case in regular mode, safe mode and even after reinstallation of Firefox.

The crash-ID is as follows: bp-ba4c1a10-1f2e-4fac-9f4a-128492151229

OS is Windows 7 Ultimate

Do you have any ideas?

Thanks in advance!

Dear all, I have a Problem with Firefox. It was running for years on my PC. Since today, without any changes on the System (except possible automatic updates), it is always crashing about 3 seconds after starting. This is the case in regular mode, safe mode and even after reinstallation of Firefox. The crash-ID is as follows: bp-ba4c1a10-1f2e-4fac-9f4a-128492151229 OS is Windows 7 Ultimate Do you have any ideas? Thanks in advance!

All Replies (1)

ideato
ideato
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Hello superenra, it is a new issue. The cause is the G Data Security Software in 43.0.3 firefox. At this moment please disable the "BankGuard Browserschutz" (browser protection) option in the gdata settings.

Developers working in that issue, please be patient and the issue will resolve soon.

EDIT : see with screenshot : https://support.mozilla.org/en-US/kb/firefox-4303-startup-crash-with-g-data

thank you

Modified by ideato