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I have been having one crash after another. How do I post crash reports to show what is going on?

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  • آخر ردّ كتبه the-edmeister

JerryHks
JerryHks
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Firefox crashes on the average every 45 minutes to an hour that I am using it. I get about 8 crashes a day. How do I make these visible so that others can see the reports and maybe help to decipher them?

Firefox crashes on the average every 45 minutes to an hour that I am using it. I get about 8 crashes a day. How do I make these visible so that others can see the reports and maybe help to decipher them?

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the-edmeister
the-edmeister
  • Moderator
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Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.