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could not open a website but other computer this website is open & working

  • 6 ردود
  • 2 have this problem
  • 13 views
  • آخر ردّ كتبه cor-el

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could not open a website in mozilla firefox but other computer this website is open & working

could not open a website in mozilla firefox but other computer this website is open & working

All Replies (6)

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Some details please... What website, OS of the other computer, browser on the other computer, Firefox version...

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could not open a website in mozilla firefox but other computer this website is open & working


Website : www.wbcomtax.gov.in

OS : same windows xp sp2

browser : same mozilla fire fox

version : 34.0.5

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Any addons not identical on both versions ?

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could not open a website in mozilla firefox but other computer this website is open & working

Website : www.wbcomtax.gov.in

OS : same windows xp sp2

browser : same mozilla fire fox

version : 34.0.5

no addons open

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window