Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cannot open websites using firefox

  • 1 (رد واحد)
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه cor-el

asjeff63
asjeff63
more options

firefox stopped working double click on icon nothing happens uninstalled firefox rebooted reinstalled firefox rebooted still double click on any icon with fired=fox does nothing does not show firefox as an option to pick as a browser

firefox stopped working double click on icon nothing happens uninstalled firefox rebooted reinstalled firefox rebooted still double click on any icon with fired=fox does nothing does not show firefox as an option to pick as a browser

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.

You can create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.