"Browser Not Supported" With FF 33.0.2
This really isn't an issue, but a question...
What is the main technical reason why certain sites (ex: icloud.com) still do not support FF?
I always used FF as my main browser, but it seems more and more sites are no longer working as one would expect. I keep hoping this would be resolved with every new update, but I still must revert to another browser for certain sites.
All Replies (4)
hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Application Basics
Name: Firefox Version: 33.1 User Agent: Mozilla/5.0 (Windows NT 6.1; rv:33.0) Gecko/20100101 Firefox/33.0 Multiprocess Windows: 0/1
Crash Reports for the Last 3 Days
All Crash Reports
Extensions
Name: Adblock Plus Version: 2.6.5 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Graphics
Adapter Description: Intel(R) Q45/Q43 Express Chipset Adapter Drivers: igdumdx32 igd10umd32 Adapter RAM: Unknown Device ID: 0x2e12 Direct2D Enabled: true DirectWrite Enabled: true (6.2.9200.16492) Driver Date: 2-11-2011 Driver Version: 8.15.10.2302 GPU #2 Active: false GPU Accelerated Windows: 1/1 Direct3D 11 (OMTC) Vendor ID: 0x8086 WebGL Renderer: Google Inc. -- ANGLE (Intel(R) Q45/Q43 Express Chipset Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote: true AzureCanvasBackend: direct2d AzureContentBackend: direct2d AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0
Important Modified Preferences
browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size_cached_value: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 4 browser.places.smartBookmarksVersion: 7 browser.search.useDBForOrder: true browser.sessionstore.upgradeBackup.latestBuildID: 20141106120505 browser.startup.homepage_override.buildID: 20141106120505 browser.startup.homepage_override.mstone: 33.1 browser.tabs.warnOnClose: false dom.mozApps.used: true extensions.lastAppVersion: 33.1 gfx.direct3d.last_used_feature_level_idx: 1 media.gmp-gmpopenh264.lastUpdate: 1415285024 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1415713171 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1415713170 places.history.expiration.transient_current_max_pages: 92999 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.java: 0 plugin.state.npdeployjava: 0 plugin.state.npgoogleupdate: 0 plugin.state.npitunes: 0 plugin.state.nppdf: 2 plugin.state.npspwrap: 0 plugin.state.npwlpg: 0 print.printer_HP_LaserJet_P2035.print_bgcolor: false print.printer_HP_LaserJet_P2035.print_bgimages: false print.printer_HP_LaserJet_P2035.print_colorspace: print.printer_HP_LaserJet_P2035.print_command: print.printer_HP_LaserJet_P2035.print_downloadfonts: false print.printer_HP_LaserJet_P2035.print_duplex: 1515870810 print.printer_HP_LaserJet_P2035.print_edge_bottom: 0 print.printer_HP_LaserJet_P2035.print_edge_left: 0 print.printer_HP_LaserJet_P2035.print_edge_right: 0 print.printer_HP_LaserJet_P2035.print_edge_top: 0 print.printer_HP_LaserJet_P2035.print_evenpages: true print.printer_HP_LaserJet_P2035.print_footercenter: print.printer_HP_LaserJet_P2035.print_footerleft: &PT print.printer_HP_LaserJet_P2035.print_footerright: &D print.printer_HP_LaserJet_P2035.print_headercenter: print.printer_HP_LaserJet_P2035.print_headerleft: &T print.printer_HP_LaserJet_P2035.print_headerright: &U print.printer_HP_LaserJet_P2035.print_in_color: true print.printer_HP_LaserJet_P2035.print_margin_bottom: 0.5 print.printer_HP_LaserJet_P2035.print_margin_left: 0.5 print.printer_HP_LaserJet_P2035.print_margin_right: 0.5 print.printer_HP_LaserJet_P2035.print_margin_top: 0.5 print.printer_HP_LaserJet_P2035.print_oddpages: true print.printer_HP_LaserJet_P2035.print_orientation: 0 print.printer_HP_LaserJet_P2035.print_page_delay: 50 print.printer_HP_LaserJet_P2035.print_paper_data: 1 print.printer_HP_LaserJet_P2035.print_paper_height: 11.00 print.printer_HP_LaserJet_P2035.print_paper_name: print.printer_HP_LaserJet_P2035.print_paper_size_type: 0 print.printer_HP_LaserJet_P2035.print_paper_size_unit: 0 print.printer_HP_LaserJet_P2035.print_paper_width: 8.50 print.printer_HP_LaserJet_P2035.print_plex_name: print.printer_HP_LaserJet_P2035.print_resolution: 1515870810 print.printer_HP_LaserJet_P2035.print_resolution_name: print.printer_HP_LaserJet_P2035.print_reversed: false print.printer_HP_LaserJet_P2035.print_scaling: 1.00 print.printer_HP_LaserJet_P2035.print_shrink_to_fit: true print.printer_HP_LaserJet_P2035.print_to_file: false print.printer_HP_LaserJet_P2035.print_unwriteable_margin_bottom: 0 print.printer_HP_LaserJet_P2035.print_unwriteable_margin_left: 0 print.printer_HP_LaserJet_P2035.print_unwriteable_margin_right: 0 print.printer_HP_LaserJet_P2035.print_unwriteable_margin_top: 0 privacy.donottrackheader.enabled: true privacy.sanitize.migrateFx3Prefs: true storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1413294811
Important Locked Preferences
JavaScript
Incremental GC: true
Accessibility
Activated: false Prevent Accessibility: 0
Library Versions
NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7
NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC
NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2
Experimental Features
According to this page - http://support.apple.com/en-us/HT4759 - Firefox is supported.
MAC
- Safari 8 or later, Firefox 22 or later, or Google Chrome 28 or later
PC
- Internet Explorer 10 or later, Firefox 22 or later, or Google Chrome 28 or later (desktop mode only)
Try disabling Adblock Plus to see what happens.
I have removed ADP and still receiving the pop up. Just a mystery I guess.