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I can't open scrabble in facebook, just get a blank page

  • 2 (ردّان اثنان)
  • 2 have this problem
  • 100 views
  • آخر ردّ كتبه cor-el

candasz
candasz
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I open facebook, click on Scrabble Mattel which I've been playing for years, and after the egg timer has finished I get a blank page. There is a message in a box in the search bar saying "adobe flash is enabled on apps.facebook.com", and I click the "continue allowing" but nothing happens, I still have a blank page.

I open facebook, click on Scrabble Mattel which I've been playing for years, and after the egg timer has finished I get a blank page. There is a message in a box in the search bar saying "adobe flash is enabled on apps.facebook.com", and I click the "continue allowing" but nothing happens, I still have a blank page.

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iamjayakumars
iamjayakumars
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Create a new profile as a test to check if your current profile is causing the problems.
See Creating a profile:

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
Profile Backup and Restore

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window